Dealership Internet Agent: Website Lead Follow-Up
The Internet Agent works the leads a dealership receives as a form rather than a call. It calls each lead back inside the store's calling window, opens by saying it is an AI assistant calling from the dealership about the inquiry the shopper submitted, continues on the voicemail, text, and email the store has enabled, and records a day and time the shopper chose.
One record per submitted lead
A website form or a routed listing-site lead becomes a single record. The call, every follow-up contact, the transcript, and the appointment read from that record and write back to it, so the next contact starts from what the shopper last said.
The call opens with the inquiry
The agent says it is an AI assistant calling from the dealership and names what the shopper asked about, so the conversation starts where the form left off. It does not present itself as a member of the dealership's staff.
Full follow-up where the store enables it
Voice is first. Voicemail, text, and email continue against the same record in the sequence the dealership configured. A channel that is not enabled does not run, and no destination is used that the dealership has not connected.
An appointment the shopper agreed to
The agent asks what the shopper wants checked on a specific vehicle, sends those questions to a person rather than answering them from a guess, and records only the day and time the shopper chose. No response-time promise, price, or trade figure is published here.
Frequently asked questions
Which leads does it call?
The lead sources your dealership connects: your website forms and the listing-site leads you route in. Each one becomes a single record that the call and the follow-up both work from.
How quickly does it call?
Inside the calling window your store set. Timing rules are part of configuration, and this page publishes no response-time promise of its own.
Does it text and email as well as call?
Where your store has enabled those channels, yes, on the same record as the call. Voice is first, then voicemail, text, and email in the sequence you configured. A channel that is not enabled does not run.
What does the shopper hear first?
That it is an AI assistant calling from your dealership, and what they asked about on your website. It does not present itself as a member of your staff.
What reaches our team?
The agreed day and time, a short summary of what the shopper asked for, the transcript, and whatever handoff alerts or CRM writeback your dealership has connected.